The poor use of English on the National Registration Department's website has been rectified following public complaints.
The department's public relations officer janisah Mohd Noor said the mistakes were an oversight and the public relations department which manages the website together with the NRD's web team was baffled as to how they were allowed through.
"We are checking on this and assume that someone has taken the initiative to upload the content without going through the necessary procedures first," she said.
Janisah said the department usually sends all materials that are to be posted on its website to the national Translation Institute for the terms and reponses to be standardised before they are uploaded.
"But we do not have any records of this particular page which carried about eoght questions and answers," she said, reffering to a section on grequently asked questions on identity cards.
"the rectifcation was done immediately to avoid confusion among public."
Earlier this month, a reader forwarded a copy of the atrocious content in English on the website to the Sun, expressing concern that it would taint the country's image.
The questyions and answers [posted pertained to the application, cost and waioting period for identity cards, in addition to those on locations at which renewals and applications could be made.
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